| Organization | Australian Capital Territory |
|---|---|
| Unit | ACT GOVERNMENT DIRECTORATES |
| CHIEF MINISTER, TREASURY AND ECONOMIC DEVELOPMENT DIRECTORATE - CMTEDD | |
| CHIEF MINISTER | |
| ACCESS CANBERRA | |
| CUSTOMER COORDINATION |
| Location | Cosmopolitan Centre, 21 Bowes Street, Woden ACT |
|---|---|
| Address | GPO Box 158, Canberra City ACT 2601 |
| Enquiries | 13 2281 |
| Fax | (02) 6207 2003 |
| Website | Access Canberra Website |
| Function | Customer Coordination is the front door to ACT Government. The team plans, designs, re-engineers, delivers and coordinates customer services across online, phone, email and face to face channels. It operates across nine locations. |
| Subunits | CONTACT CENTRE & COMPLAINTS | ||
|---|---|---|---|
| CUSTOMER SERVICES | |||
| EVENTS & BUSINESS COORDINATION | |||
| WWVP BACKGROUND SCREENING UNIT |